We hope that you love your purchase from this site as much as we do. However, if you are not happy for any reason send it back to us within a reasonable time in the original packaging and we will either send you a replacement or arrange for a full refund to your credit card. The cost of getting it back to us is yours, but we cover the cost of shipping any replacement.
If your Beadz Unlimited product is damaged or faulty in any way, we will either send you a replacement or arrange for a full refund. No cost to you.
Send us an email to firstname.lastname@example.org and we will send you details of our procedure for returning our products.